SKIN CO AESTHETICS POLICIES

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Welcome to Skin Co Aesthetics. We are committed to providing the highest standard of service and care. Below are the policies that guide our operations and ensure a smooth and satisfying experience for all our clients.

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General Appointment and Clinic Policies

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Deposit Requirement: A $75 non-refundable deposit is required to secure appointments, which will be deducted from your treatment cost on the day of service.

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Changes and Cancellations: Appointments must be changed or cancelled at least 48 business hours in advance to avoid a $150 cancellation fee. No-shows are charged the full appointment fee plus the cancellation fee.

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Late Policy: Arriving more than 15 minutes late may necessitate rescheduling or a reduction in your appointment duration, which could result in late cancellation fees.

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Orders, Packages, and Refund Policies

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Product Pickups: Orders must be placed online and can be either shipped or picked up locally. Please allow 3-5 business days for all online orders to be processed and ready for pickup or shipment.

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Treatment Packages: Must be completed within the recommended intervals. Treatment packages are non-transferable, non-refundable and must adhere to scheduled times to avoid forfeiture.

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Refund Policy: No refunds on products or services. If a product is damaged upon arrival, please inform us on the day you receive it so we can address the issue promptly.

 

Mandatory Skin Consultations

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A mandatory skin consultation is required before booking any advanced treatments to ensure personalized treatment plans and safety.

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VIP Membership Policy

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Billing Details: Your membership fee is automatically charged monthly on the original sign-up date. Please note that membership fees may change; we will notify you in advance of any changes.

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Membership Services: Enjoy one select treatment each month. Unused treatments do not roll over to the next month. You can continue redeeming services as long as your membership is active and payments are current. Membership may be canceled if your account is not kept current, with unused services expiring 30 days after the last payment.

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Cancellation Policy: Memberships require a six-month commitment and auto-renew every six months. To cancel without charges, please notify us before the next billing cycle. If cancellation notice is given less than the required time before the next scheduled payment, you will be billed for one additional month. You may use any remaining services within 30 days of the final payment.

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Strict Cancellation Policy: A strict 48-hour notice is required to cancel or reschedule appointments. Failure to comply results in a $150 cancellation fee. No-shows incur the same fee and forfeit the monthly treatment.

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Treatment Precautions: Avoid products with AHAs, BHAs, and retinoids before certain treatments. Refrain from fake tanning for 2 weeks prior to any laser treatment. Non-adherence may lead to sensitive reactions or burns, releasing Skin Co Aesthetics from liability.

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Non-Payment and Penalties: If a payment fails, we may attempt to process the charge again within 7 days. Continuous non-payment results in membership cancellation and a $200 early termination fee.

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At-Home Care & Product Recommendations

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Follow a customized professional-grade skincare regimen for optimal results, enhancing treatment benefits and maintaining skin health.

Thank you for respecting our policies which are designed to provide the best care and maintain efficiency for all clients. If you have any questions or need further clarification, please do not hesitate to contact us.